Terms and Conditions

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Last Updated: September 2024

ECHOHAVEN CLEANING LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website.

Information We Collect

When using our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When We Collect Information

We collect information when you:

Register on our site
Fill out a form
Use Live Chat
Enter information on our site
Provide feedback on our products or services

How We Use Your Information

We may use the information we collect from you in the following ways:

To personalize your experience and deliver relevant content and services.
To improve our website for better service.
To respond to customer service requests.
To administer promotions, surveys, or other site features.
To process transactions quickly.
To request ratings and reviews.
To follow up after correspondence (live chat, email, or phone).
To send marketing materials and product information via calls, emails, and text messages.

How We Protect Your Information

We use regular malware scanning.
Personal information is contained behind secured networks, accessible only by authorized personnel.
Sensitive/credit information is encrypted via SSL (Secure Socket Layer) technology.
We implement multiple security measures when users enter, submit, or access their information.
For convenience, credit card information may be securely stored for more than 60 days to expedite billing and orders.

Cookies

We use cookies to:

Understand and save user preferences for future visits.
Track advertisements.
Compile aggregate data about traffic and interactions to improve our website.

You may disable cookies in your browser settings. However, some features may not function properly without cookies.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties.
No mobile opt-in data will be shared with third parties for marketing purposes.
We may disclose information if required by law, to enforce site policies, or to protect rights, property, or safety.
Non-personally identifiable visitor information may be shared for marketing or advertising.

Third-Party Links

Our website may include links to third-party products or services. These third-party sites have independent privacy policies. We are not responsible for their content or practices.

Your Choices

Access & Update: Contact us to access or update your personal information.
Opt-Out: You may opt out of SMS or email communications at any time by following instructions in those messages.
Help: Text HELP for SMS assistance.

Google

We use Google AdSense advertising. Google uses cookies to serve ads based on prior visits. Users can opt out via Google Ad Settings or the Network Advertising Initiative Opt-Out page.

We have implemented: